Built around the business.
At the World Trade Centre that meant refitting six levels across two towers, floor by floor, around 1,200 office workers who never had to move out.
More about commercialSix levels across two towers had to be refitted for Victoria Police while around 1,200 office workers stayed at their desks, with scope shifting through user group changes along the way.
The fitout was staged level by level on a six-week-per-level program, coordinated directly with building owners and management, with communication through every change treated as the primary control rather than an afterthought.
Every level was handed back into occupation before the next was started, with the full six-level fitout delivered inside its 30-week program.
The challenge
The World Trade Centre fitout covered six levels across two towers occupied by approximately 1,200 office workers. The building was fully operational for the entire program, which meant the constraint was never structural, it was the working day of everyone still in the building.
The program allowed six weeks per level, and the project carried many alterations and user group changes along the way. Neither the timeline nor the occupancy could absorb a coordination failure, so communication between parties was what the delivery actually turned on.
The Ducon approach
- Staged floor by floor: The fitout was sequenced level by level so the building stayed fully operational, with occupied floors continuing to trade around the works.
- Owner and management coordination: Movement of workers and integration of services and other components were coordinated with the building owners and management rather than negotiated at the door.
- A disciplined timeline: Ducon Building Solutions held a six-week-per-level program across the full six levels, which is what made a live-building fitout of this size predictable.
- Communication through change: The project carried many alterations and user group changes; keeping every party informed was treated as the primary control, not an administrative task.
Scope delivered
- Partition walls across six levels in two towers
- Floor finishes throughout
- Architectural features, fittings and fixtures
- Wall murals
- Staged handover of each level back into occupation
What this project demonstrates
- Occupancy as the constraint: Approximately 1,200 workers stayed in the building for the full 30-week program.
- Floor-by-floor staging: Each level was handed back into occupation before the next was started.
- Change absorbed by communication: Alterations and user group changes were managed without losing the six-week-per-level timeline.
Key project facts
- Ducon project lead
- Brett Figas, Operations Manager
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World Trade Centre, Melbourne: Six-Level Fitout, the full profile
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